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CAREERS
Case Management Assistant
Aya Healthcare - Sutter Health
ABOUT THIS ROLE
Case Management Assistant
San Francisco, CA 94114
Note: MUST be legally authorized to work in the United States.
SUMMARY / DUTIES:
REQUIREMENTS:
PREFERRED REQUIREMENTS:
Req3468919
San Francisco, CA 94114
- Shift: Day 5x8-Hour (8:00 AM - 5:00 PM)
- Company Provides all Equipment
Note: MUST be legally authorized to work in the United States.
SUMMARY / DUTIES:
- The Case Management Assistant II will support the Care Coordination department at company's Davies Campus.
- This is a non-clinical, minimally patient-facing role focused primarily on skilled nursing facility admissions and intake rather than direct patient care.
- Responsibilities include coordinating transition-of-care and discharge activities, gathering and organizing required information, communicating with care providers, skilled nursing facilities, families, insurance contacts, and external vendors, and helping ensure timely placement and discharge.
- The assistant will manage multiple priorities, maintain accurate documentation, follow established workflows, escalate questions when needed, and work independently in a fast-paced environment.
- Strong communication, organization, time management, computer, and word processing skills are required.
REQUIREMENTS:
- High school diploma, GED, or equivalent education
- At least 1+ years of recent relevant experience
- Experience with healthcare operations, care coordination, or related administrative workflows
- Ability to coordinate transition-of-care and discharge-related activities across multiple stakeholders
- Proficiency in intermediate PC, word processing, and electronic documentation
- Strong oral and written communication skills
- Ability to work independently with minimal direction
- Ability to prioritize competing tasks in a fast-paced environment
- Ability to exercise discretion and seek input when appropriate
PREFERRED REQUIREMENTS:
- Experience with skilled nursing facility admissions or intake
- Experience working in a skilled nursing facility or post-acute care setting
- Experience with insurance-related workflows or payer coordination
- Experience communicating with healthcare providers, facilities, families, and external vendors
Req3468919
Posted: September 14, 2026 ยท Ref: 26-00642
Amenities
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